We want you to be completely satisfied with every item that you purchase from Tarps Outlet. If you are not satisfied with an item that you have purchased from us, you may return the item within 30 days of the receiving date for a refund of the purchase price, minus the shipping, handling fees (Any "Free Shipping" item returned will have the outbound freight charge deducted from the total return.) and a 20% restocking fee.
The item must be returned in the original condition to ensure credit. ("Original Condition" means that there are no scratches, blemishes, or marks on the item; there are no signs of wear on the product.)Packaged items must be unopened for a refund/exchange. We cannot accept a return of any item with any indication that it has been used.
In addition, returned items must be accompanied by their original documentation.
All items that are properly returned under this policy are eligible for the option of a refund or a store credit. If you choose a refund, it will be credited to the same form of payment used for the original purchase.
Return Shipping Instructions must be followed (See Below).
30 Day Defective Product Replacement (Limited Warranty)
Any flawed merchandise can be replaced within thirty (30) days of its purchase.*
This is a limited warranty and does not cover damage due to neglect, hurricane, earthquake, wind, snow, rain, fire or any other act of nature. This limited warranty does not cover damage due to misuse or improper fastening, securing, or installation. Tarps Outlet is not liable for indirect, incidental or consequential damages in connection with the use of the products, including any cost or expense of providing substitute equipment or service during periods of non-use. Tarps Outlet will exchange merchandise but does not grant refunds on accepted/delivered merchandise after 15 days.
*Certain items have a manufacturer’s warranty. Please contact for more details.
For all returns, please complete the form below for each returned item.
We try our best to ensure the accuracy of our pricing. Pricing errors may still occur despite our efforts. In the case there is an error in the pricing, we will do our best to acknowledge and notify you immediatly of the error.
Though we try keep the best pricing possible, pricing of our products are subject to changes at any time without notice.